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Terms

Terms of Use

These terms govern the use of TanyaKanker's site and tools. By using the site, you agree to the terms below. They explain what the service does, what it does not do, and what remains your responsibility.

Operator and official contacts

PT Fosun Health Technology Indonesia

Privacy, access, correction, withdrawal and deletion requests: fumax0444@gmail.com

Navigator: Bo J · +62 81181205768 · WhatsApp

Use these channels to arrange support or submit a data-rights request. Include only your account email or case reference initially. Upload medical documents through the secure case flow; do not attach them to ordinary email or WhatsApp. Navigation is not emergency or medical care.

What this service is and is not

TanyaKanker is an information and navigation platform. We help you understand a diagnosis, prepare questions, search public-registry clinical trials, view facilities as public references, and organize next steps. Our outputs are structured information, not medical advice.

TanyaKanker is not a hospital, clinic, or diagnostic provider. We do not examine patients, diagnose, prescribe medicines, or provide emergency services. In a dangerous or urgent situation, contact the nearest emergency service or health facility immediately.

Treatment decisions can be made only by a doctor who examines the patient. A summary prepared with us supports that review and does not replace it.

No guarantees

We do not promise acceptance into a clinical trial or facility, a quotation, a particular price, or a particular treatment outcome. We also do not publish price estimates, success rates, rankings, or completion-time promises.

Registry recruitment status is not an assessment of your eligibility, and a facility decides whether it can accept a patient.

Your responsibilities

You are responsible for providing information that is accurate to the best of your knowledge and for having authority and consent to share every document you upload. Do not upload someone else's records without lawful permission or enter policy, bank-account, or sensitive financial numbers.

You are responsible for protecting access to your account and using the site reasonably, without disrupting the service, aggressive scanning, or attempts to access another user's data.

Source and status of information

Clinical-trial facts come from the public ClinicalTrials.gov registry and include the registration number, phase, recruitment status, and listed locations. International-patient access, cost, and site readiness are separate facts and remain explicitly unverified until independently confirmed.

Pages display their review status. Facility listings are public references and do not imply a partnership. Information you submit is recorded as an unverified patient report, separate from facts supported by documents or clinical review. Unknown facts are labelled rather than estimated.

Intellectual property

The site's organization, our written text, and the tools we build are protected by our or our licensors' intellectual-property rights. Public-registry data is used under its source terms. You may not copy, resell, or redistribute substantial site content for commercial purposes without written permission.

You retain rights in documents and information you provide. We use them only within the consent you grant and do not claim ownership of your medical files.

Limitation of liability

The site is provided as available. To the extent permitted by applicable law, we are not responsible for loss arising from decisions based on site information, temporary service unavailability, or actions of third parties outside our control.

How far this limitation can be enforced depends on the law in your jurisdiction. This section requires owner legal review before it is treated as a binding term.

Changes to these terms

We may update these terms as the service develops. The current version and update date will appear on this page and replace the previous version.

The binding notification method, including whether material changes require direct notice, still requires owner legal review.

Governing law and dispute resolution

The governing-law clause and dispute-resolution mechanism have not been decided and require owner legal review. We do not name a jurisdiction or forum before an official decision because doing so could mislead readers.

Until those clauses are decided, we will first seek to address disputes through direct, good-faith communication while respecting your rights under applicable law.

Contact

Use the official operator and navigator contacts on this page for coordination and service questions. Upload medical documents only through the secure case flow; do not send medical reports through ordinary email or WhatsApp.

For follow-up on a case already prepared on the site, use the flow available on your case page because it is connected to our operational follow-up.

Items still requiring owner legal review

The enforceable limitation of liability, notification of changes, governing law, and dispute-resolution mechanism are not yet stated as binding terms.

We identify those points openly so no legal statement appears more certain than it is. Until reviewed, this page explains the service boundaries and is not presented as a final legal instrument.

Key points

Clinical-trial fact source
ClinicalTrials.gov registry
Facility partnership claims
None
Acceptance or price guarantees
None
Medical advice
Not a substitute for a doctor

These figures are the operational limits the site enforces, not targets or growth claims.

Owner legal review still required

Retention periods, the lawful basis for processing, the applicable governing law, and the dispute-resolution mechanism have not been finalized. They are stated as not yet decided rather than asserted as a binding position.

Not a diagnosis and not final medical advice. Must be reviewed by a doctor.